1. Description of the procedure for ordering the service

Dear participant of the TOGF-2019,

to confirm your participation in the Forum, you need to take a few simple steps:

1. Choose the format of participation (services included in each participation format are detailed in the Participants section), then go to the Participant Registration page. Please fill in all the required fields with personal information, and do not forget to upload your photo.

To complete the registration you need to go to the 3rd step Forum Participation Fee.

Once you have successfully paid your participation fee, you will receive confirmation of payment and participation in the Forum by email.

Congratulations! You have just become a participant of the Tyumen Oil and Gas Forum.

2. Information on the delivery of goods/services (terms, methods, any other information to clarify delivery of goods/services after payment by card)

Within a few minutes after registration on the Forum’s website and payment for participation, you will receive confirmation of payment and registration for the Forum by email.

3. Description of procedures for returning funds, providing interchangeable goods, exchanging goods, etc. if the goods/services are refused

Dear participants of the Tyumen Oil and Gas Forum, we are pleased to assist you in solving difficulties with payment and confirmation of participation in the Forum. For any questions you may have, please call:

+7 (3452) 393-323 Inna Petrova

Working hours from 9.00 to 17.00 Tyumen time

4. Payment methods

Plastic cards

The personal information provided by you (name, phone, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card details are transmitted only in an encrypted form, and are not stored on our Web server.

Secure processing of online payments by plastic cards is guaranteed by the acquirer bank. All transactions with cards comply with the requirements of VISA International, MasterCard and other payment systems. When transferring information, special technologies are used to secure online payments by card; data are processed via a secure high-technology processing server.

If you have any questions regarding the confidentiality of transactions with payment cards and the information you provide, please contact the bank’s Help Desk.

On the authorization page, you will be asked to enter the card number, cardholder’s name, card expiration date, card verification number (CVV2 for VISA or CVC2 for MasterCard). All the necessary data are printed on the card itself. The card verification number is three digits on the back of the card.

For payment you will be redirected to the bank’s page.

Please make payment within 15 minutes after going to the card authorization page.

Transaction can take about 40 seconds. Wait for the operation to complete, do not press the Pay button again.

Payment is made online and credited within 15 minutes.

Cashless payment

During registration as a participant on the Forum’s website, you will be offered to make cashless payment for participation in the Forum. If you choose Cashless Payment, our specialist will contact you to execute an agreement and issue an invoice in the name of a legal entity.

5. Contacts including phone number, address and country of the Organization

You need to create a separate slide with contacts.